Privacy policy

Marshberry

At Marshberry, we are committed to protecting your personal information and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party payment gateways)

  • Account information such as login details and order history (if you create an account)

Non-Personal Information

  • Device type and browser information

  • IP address

  • Website activity such as pages visited, time spent, and search behaviour

2. How We Use Your Information

Your information helps us to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and service notifications

  • Send promotional offers (only if you subscribe)

  • Improve our website performance and user experience

  • Prevent fraudulent transactions and enhance security

3. Sharing Your Information

We only share your information with trusted third parties when necessary, including:

  • Payment gateway providers

  • Shipping and logistics partners

  • Customer support or email service providers

  • Legal authorities when required by law

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyse website traffic and usage

  • Provide a more personalised shopping experience

You can manage or disable cookies through your browser settings.

5. Data Security

We use secure technologies such as SSL encryption and protected servers to safeguard your information. While we strive to protect your data, no internet transmission can be guaranteed to be completely secure.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of incorrect information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt out of promotional communications at any time

To exercise these rights, contact us at support@marshberry.in.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil orders, comply with legal obligations, and maintain business records.

8. Third-Party Links

Our website may contain links to external websites. Marshberry is not responsible for the privacy practices or content of those third-party websites.

9. Children's Privacy

Our services are not intended for individuals under the age of 13 years. We do not knowingly collect personal information from children.

10. International Users

If you access our website from outside India, your information may be transferred to and processed on servers located in India.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our website indicates acceptance of the updated policy.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

📧 support@marshberry.in
📞 +91 7220007755